Repair360 Introduces In-App Chat and Dealertrack Write-Back at NADA

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Published:
February 2, 2026
Transcript

At this year’s NADA Show, Repair360 is rolling out two powerful new features designed to eliminate friction in one of the most complex parts of dealership operations: reconditioning.

With the launch of In-App Chat and the Dealertrack Import + Write-Back Integration, Repair360 strengthens its position as the system that connects people, processes, and platforms across recon. Together, these features deliver clearer communication, cleaner data, and true end-to-end visibility from acquisition through sale.

One Connected Recon System, From Start to Finish

Reconditioning breaks down when communication lives in texts and emails, and data has to be entered twice. Repair360 was built to fix that.

These new capabilities show how Repair360 connects teams and systems in one workflow, helping dealerships reduce handoffs, shorten cycle times, and maintain accurate records without extra admin work.

In-App Chat

All recon communication, tied to the work, in one place

In-App Chat is now included in Repair360 subscriptions and is built directly into the Repair Order. Conversations live where the work happens, not across disconnected tools.

What this delivers:

Communication tied directly to each Repair Order

Photos, approvals, and documents stay attached to the decision

Multiple chats per RO keep vendors and internal teams focused, not noisy

Faster answers that help reduce recon cycle times

Instead of chasing updates, teams get clarity inside the workflow itself.

Dealertrack Import + Write-Back Integration

One recon workflow. Zero duplicate entry. Clean DMS handoff.

Repair360 now integrates directly with Dealertrack, creating a seamless flow between recon operations and the DMS.

How it works:

Vehicles flow from Dealertrack directly into Repair360

Repair Orders are created automatically

When work is complete, expenses write back to Dealertrack

Service history and accounting stay accurate without rekeying

Want more information? Contact us today (link)

Built for Real Recon Workflows

Together, In-App Chat and Dealertrack Write-Back show how Repair360 connects the dots between people and systems during reconditioning. Communication stays organized, data stays accurate, and teams stay aligned from acquisition through sale.

See these features live book a demo to experience how Repair360 delivers a truly connected recon workflow.

View official press release here: https://www.businesswire.com/news/home/20260203246728/en/Repairify-Announces-New-Enhancements-to-Repair360-to-Meet-Modern-Dealership-Reconditioning-Needs-at-NADA-2026

At this year’s NADA Show, Repair360 is rolling out two powerful new features designed to eliminate friction in one of the most complex parts of dealership operations: reconditioning.

With the launch of In-App Chat and the Dealertrack Import + Write-Back Integration, Repair360 strengthens its position as the system that connects people, processes, and platforms across recon. Together, these features deliver clearer communication, cleaner data, and true end-to-end visibility from acquisition through sale.

One Connected Recon System, From Start to Finish

Reconditioning breaks down when communication lives in texts and emails, and data has to be entered twice. Repair360 was built to fix that.

These new capabilities show how Repair360 connects teams and systems in one workflow, helping dealerships reduce handoffs, shorten cycle times, and maintain accurate records without extra admin work.

In-App Chat

All recon communication, tied to the work, in one place

In-App Chat is now included in Repair360 subscriptions and is built directly into the Repair Order. Conversations live where the work happens, not across disconnected tools.

What this delivers:

  • Communication tied directly to each Repair Order
  • Photos, approvals, and documents stay attached to the decision
  • Multiple chats per RO keep vendors and internal teams focused, not noisy
  • Faster answers that help reduce recon cycle times

Instead of chasing updates, teams get clarity inside the workflow itself.

Dealertrack Import + Write-Back Integration

One recon workflow. Zero duplicate entry. Clean DMS handoff.

Repair360 now integrates directly with Dealertrack, creating a seamless flow between recon operations and the DMS.

How it works:

  • Vehicles flow from Dealertrack directly into Repair360
  • Repair Orders are created automatically
  • When work is complete, expenses write back to Dealertrack
  • Service history and accounting stay accurate without rekeying

Want more information? Contact us today

Built for Real Recon Workflows

Together, In-App Chat and Dealertrack Write-Back show how Repair360 connects the dots between people and systems during reconditioning. Communication stays organized, data stays accurate, and teams stay aligned from acquisition through sale.

See these features live book a demo to experience how Repair360 delivers a truly connected recon workflow.

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