Buy-here-pay-here dealerships can struggle keeping all aspects of the business aligned. From sourcing and prepping vehicles for resale or wholesale, to warranty and service integrations, to customer satisfaction and retention, there’s a chance that pre- and post-sale activities don’t go as smoothly as the actual sale. This can be true for all dealerships, but it’s especially the case for BHPH.
Repair360™, from AutoMobile Technologies, gives BHPH dealerships a complete system for managing vehicle reconditioning from start to finished and frontline-ready, and goes farther to take care of customer management and warranty service post-sale.
In addition to Repair360’s comprehensive reconditioning management that works to enforce your process and ensure repairs are performed efficiently, the platform supports recurring maintenance and warranty service for all your customers. A robust communications platform helps to keep reconditioning smooth and efficient with technician and vendor assignments, integrated parts ordering and inventory management, multiple inspections, digital approvals, and automated repair phase coordination. The same system helps manage customer interaction for scheduled maintenance and services, and integrates any warranty or policy information into the repair management. Whether it’s an oil change, periodic MPI, or bundled service package, Repair360 puts you in control while keeping your customer in the driver’s seat.
Contact us today to learn how we can help make your BHPH operation more successful and profitable.